CFIT Method app · Support
How can we help?
Questions about the CFIT Method app, your program, or your account? Email us and we'll reply within 2 business days.
App: CFIT Method · Developer: Creative Fitness NYC LLC
Contact us
We reply within 2 business days. Please write from the email address on your account.
Signing in
Use the email and password you signed up with. Forgot your password? Choose Forgot password on the sign-in page and we'll email you a reset link.
Sign inYour CFIT Blueprint
After you sign in, an unfinished Blueprint opens where you left off. Your coach reviews it before your program is built.
Live Zoom sessions
Book and manage sessions from your member hub. To change a session at short notice, email us.
Billing and cancelling
Programs are bought on our website and paid through Stripe. To cancel a subscription or ask about a charge, email us and we'll take care of it.
Questions about a charge or cancelling? Email us and we'll take care of it.
Your account and privacy
- Delete your account: in the app, open Profile and choose Delete account.
- Privacy Policy: what we collect, who receives it, and how long we keep it.
CFIT is for adults 18 and older. CFIT provides fitness and wellness coaching, not medical care.